Guide for Exam 70-290

Managing and Maintaining a Microsoft Windows Server 2003 Environment

Physical and Logical Devices
Basic & Dynamic disks
Monitor server hardware -- tools include:
  • Device Manager
  • Hardware Troubleshooting Wizard
  • other Control Panel applets
Optimize server disk performance
  • Implement software RAID
  • Defragment volumes and partitions
Install and configure server hardware devices
  • Driver signing options
  • Resource settings for a device
  • Device properties and settings
Users, Computers, and Groups
Local, Roaming, and Mandatory user profiles
Create/manage Computer Accounts in an Active Directory environment
Create and manage groups
  • Identify and modify the scope of a group
  • Find domain groups in which a user is a member
  • Manage group membership
  • Create and modify groups by using the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in
  • Create and modify groups by using automation
Create and manage user accounts
  • Create and modify user accounts by using the Active Directory Users and Computers MMC snap-in
  • Create and modify user accounts by using automation
  • Import user accounts
Troubleshoot computer accounts
  • Diagnose and resolve issues related to computer accounts by using the Active Directory Users and Computers MMC snap-in
  • Reset computer accounts
Troubleshoot user accounts
  • Diagnose and resolve account lockouts
  • Diagnose and resolve issues related to user account properties
Troubleshoot user authentication issues
Managing and Maintaining Access to Resources
Configure access to shared folders
  • Manage shared folder permissions
Troubleshoot Terminal Services
  • Diagnose and resolve issues related to Terminal Services security
  • Diagnose and resolve issues related to client access to Terminal Services
Configure file system permissions
  • Verify effective permissions when granting permissions
  • Change ownership of files and folders
Troubleshoot access to files and shared folders
Managing and Maintaining a Server Environment
Monitor and analyze events Tools might include Event Viewer and System Monitor
Manage software update infrastructure
Manage software site licensing
Manage servers remotely
  • Manage a server by using Remote Assistance
  • Manage a server by using Terminal Services remote administration mode
  • Manage a server by using available support tools
Troubleshoot print queues
Monitor system performance
Monitor file and print servers Tools might include Task Manager, Event Viewer, and System Monitor
  • Monitor disk quotas
  • Monitor print queues
  • Monitor server hardware for bottlenecks
Monitor and optimize a server environment for application performance
  • Monitor memory performance objects
  • Monitor network performance objects
  • Monitor process performance objects
  • Monitor disk performance objects
Manage a Web server
  • Manage Internet Information Services (IIS)
  • Manage security for IIS
Managing and Implementing Disaster Recovery
Perform system recovery for a server
  • Implement Automated System Recovery (ASR)
  • Restore data from shadow copy volumes
  • Back up files and System State data to media
  • Configure security for backup operations
Manage backup procedures
  • Verify the successful completion of backup jobs
  • Manage backup storage media
Recover from server hardware failure
Restore backup data
Schedule backup jobs